Flash Player 20.0.0.267 Update

How to revert to a previous version of Flash Player

Background Information

On December 28, 2015 Adobe released version 20.0.0.267 of their Flash Player application. Flash Player is required for the desktop version of Flight Time TV to run. This new version of Flash Player prevents the Flight Time TV information from loading properly.

Below are instructions on how to uninstall the latest version of Flash Player, and install a previous version.

Uninstall Flash Player

Uninstall for Windows 7, Vista and XP

  1. Download the Flash Player Uninstaller
  2. Exit all browsers and programs that use Flash

    These programs include but are not limited to Internet Explorer and Flight Time TV

  3. Run the Uninstaller

    Click Yes on any dialog boxes

Additional information can be found here

Uninstall for Windows 8, 8.1 and 10

  1. Open the "Uninstall a Program" or "Change or remove a program"
  2. Select Flash Player from the list of installed programs
  3. Click "Uninstall" at the tope of the list

    Click "Yes" on any dialogs that appear.

Install the previous version of Flash Player

  1. Download the previous version of Flash Player
  2. Once the download has completed, run the installer
  3. Follow the instructions on the installer
  4. One screen of the installer will ask about automatic updates. Select "Do Not Automatically Install Updates"
  5. Click "Finish" to complete the installation

Run Flight Time TV to verify correct operation

Click the Flight Time TV icon that should be on the desktop. The flight data should load properly at this point.

Contact us by phone at 814-342-3120, by email at support@surferquest.com,or through our contact form should you have any additional questions.